Shipping, Returns & Exchanges

Shipping & Delivery

We kindly invite you to review our Shipping & Delivery Policy prior to completing your purchase. This policy applies to all orders placed with us. We currently ship within Canada only.

All shipping rates are listed in Canadian Dollars (CAD).

Each order is carefully prepared and packaged with attention to detail. Orders are typically processed and shipped within 1–2 business days. While preparation may take place on Sundays and holidays, shipments are dispatched on the next business day. Should a shipping date fall on a Sunday or holiday, it will be carried over to the following business day.

All orders include a tracking number for your convenience.

• Express Shipping (2–7 business days): $30

• Complimentary Express Shipping (2–7 business days): On orders over $100

Please note that delivery timelines may vary during peak seasons, including Christmas, Black Friday, and Boxing Day.

Returns

We offer 7-day returns for all customers, calculated from the date of delivery. All returned items must be in new and unused condition, with all original tags and labels attached.

Return Process

To return an item, email us at contact@Leverdigris.com to obtain a Return Merchandise Authorization (RMA) number. Once you have your RMA number, pack the item securely in its original packaging and mail it to:

Le Verdigris — Returns
1125 Shadeland Dr
Mississauga, ON L5C 1P2
Canada

Please include your RMA number with the return. You are responsible for return shipping costs. You may use any shipping method and carrier you prefer, but we strongly recommend a trackable service, as we cannot issue a refund for items lost in transit.

Refunds

Once we receive and inspect your return, we will process your refund or exchange. Please allow at least 15 days from our receipt of the item for this to be completed. Refunds are issued to your original payment method and may take 1–2 billing cycles to appear on your statement, depending on your card issuer. We'll email you once your return has been processed.

Exceptions

The following items cannot be returned or exchanged:

• Sale items

• Earrings

• Gift cards

• Personalized or custom orders

• Made-to-order items, including fine jewelry (14k solid gold pieces)

If an item arrives defective or damaged, contact us using the details below to arrange a replacement or refund — this exception doesn't apply to damaged goods.

Please review product materials and sizing carefully before purchasing. Returns based on individual skin sensitivity or allergic reaction to jewelry materials are not accepted.

Questions

For anything about this policy, reach us at contact@Leverdigris.com.